Our Case Studies
We use a consultative approach to offer the best methodology, tools and team for deriving actionable insights from online content and conversations to answer our clients’ business questions. Here are some practical examples of our work and customer success stories. Click through on each project to download the case study.
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- Banking Cantonese English Filipino Hong Kong India Malay Malaysia Singapore Social Listening Taiwan Thai Thailand The Philippines Topic Analysis Travel Vietnam Vietnamese
Discover how we assisted a top financial firm in comprehending Asian consumer behaviours towards international travel and purchases.
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How we combined social listening and topic analysis, enhancing our client’s understanding of consumer preferences in the health drinks industry.
- Brand Tracking Competitor Analysis Content Analysis English Filipino Malay Malaysia Retail Singapore Social Listening Thai Thailand The Philippines Vietnam Vietnamese
How we helped a Singapore-based international ecommerce company track the performance of their first multinational social media campaign.
- Audience Analysis Competitor Analysis Content Analysis English Europe-wide FMCG Social Listening Topic Analysis
How we helped a major global beverage company plan the creation of a social media presence across platforms and channels.
- Competitor Analysis English Hindu India Japan Japanese Journey Analysis Sentiment Analysis Social Listening Topic Analysis Travel
How we helped a global online travel agency gain a nuanced understanding of consumers' travel behaviour and attitudes in two key markets.
- Brazil English Entertainment German Germany Hindu India Japan Japanese Portuguese Sentiment Analysis Social Listening UK
How multilingual social listening helped a streaming service platform assess key advocacy drivers for rival SVOD platforms in target markets.
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How we helped a CBD ecommerce platform develop and execute an effective and compliant social media marketing strategy.
- Audience Analysis English German Influencer Analysis Italian Network Analysis Social Listening Sports Switzerland
How we used thematic analysis, audience analysis and influencer networking to profile SIHF’s core and potential audiences to develop their fanbase.
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How we used deep conversation analysis and audience segmentation to identify commonalities among target audiences across four different markets.
- English France French German Germany Influencer Analysis Japan Japanese Journey Analysis Pharma Social Listening UK US
How we helped our client better understand how their target audience of patients living with LSD and their caregivers interact on social media.
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How we helped our client gain a deeper understanding of the unmet needs and concerns of patients living with Mantle Cell Lymphoma (MCL).
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How we helped our beauty client assess the opportunity to position one of their products within a specific category in the US and Germany.