Global Social Listening
Relevant and actionable insights and recommendations can only be developed using social listening when someone understands not just the business question – but the local culture and context of the data and conversations. We are knowledgeable about the platforms and data available globally and use social listening platforms and technology to help gather data efficiently.
We provide local social insights at a global scale, with our team of experienced social listening analysts. Our team consists of 180 analysts spread across 50 countries, covering these languages:
- SCOTTISH GAELIC
- ENGLISH (NORTH AMERICAN)
- FRENCH (QUÉBÉCOIS)
- PORTUGUESE (BRAZILIAN)
- KHMER (CAMBODIA)
- BURMESE (MYANMAR)
- ARABIC (EGYPTIAN)
- ARABIC (GULF)
WHERE CONVOSPHERE FITS
At Convosphere we believe in using social data to contribute to research projects in three primary ways:
The data and insights that can be gained from our human analysis of data sources such as Twitter, Instagram, blogs and gated industry specific communities often unlock new insights due to the un-contrived nature of the conversations.
Social listening often provides a very large sample of data to query with any beliefs of findings. Convosphere work with clients to validate hypothesis, often providing insights that deliver further depth or highlighting areas for further consideration.
Against any given topic we are able assess the market to understand the tone of voice and topics of conversation that are most prevalent. Our clients use these insights to drive the questions they ask to their research panels forming a platform for the wider research project.