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Global Reach, Local Insights – Social Intelligence made actionable

Through human-led social data analysis across 45 languages, we deliver deep cultural insights that bring our global clients closer to local audiences.

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Data-driven insights

Step ahead of your competition, focus your marketing efforts, unveil your buyer persona and make your marketing a success with our expertly crafted social listening tools.

You’ll be able to identify key competitors, fine-tune your marketing strategy, benchmark your overall performance and discover every aspect of your own performance and success.

More about us

Who we are

We are a social-first market research agency specialising in the use of global social data to answer a wide range of strategic questions. Our success is built on the brilliance of our people, who combine a passion for cultural trends with unmatched expertise in the latest technologies to deliver relevant insights for any market.

Who our clients are

Agencies and Enterprises of all shapes and sizes rely on us for our global and multilingual social listening expertise, and the value this brings to their business. We have clients in a range of sectors – including Pharma, FMCG, Entertainment, Finance and Retail.

How we are different

We provide local social insights on a global scale through our team of analysts located in-country across the world. Masters in the art and science of social listening and social media analytics, they are native in the language, culture and social media, providing them with the skills and context needed to develop the most accurate and actionable insights and recommendations.

How we do what we do

We use a consultative approach, providing the best methodology, tools and team for deriving actionable insights from online content to answer your business questions.

Our team of in-market social analysts are experts in social media listening and analysis across online content and data-sets utilising quantitative and qualitative analysis to develop actionable insights.

We generate real-user feedback on your competitors’ products and services as well as geographic and demographic insights on your customers.

We deep-dive into the unique segmentation variables of your target audience profile using global social listening.

We use buyer persona research directly and personally by identifying your audience opportunities – whenever and wherever they may arise.

Global social listening

The value of global social listening lies in the cultural insights it can unveil. Our approach ensures we do not apply truisms across all markets. Rather than trying to fit markets into a templated set of predefined results, our work allows for new discoveries and nuanced cultural and linguistic differences to emerge.

Having this deeper layer of understanding and putting it in context is what really allows you to turn strategic decisions into more efficient, targeted and impactful actions.

We speak your language

We deliver insight and local cultural intelligence from just about anywhere in the world and in over 45 languages. Working with specialists located in each country, we distil insights from Russia to China, APAC to LATAM and the EU5, communicating these insights back to businesses in a way that makes tangible actions possible.

  • Bulgarian
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Estonian
  • Finnish
  • French
  • German
  • Greek
  • Hungarian
  • Irish
  • Italian
  • Latvian
  • Lithuanian
  • Maltese
  • Polish
  • Portuguese
  • Romanian
  • Slovak
  • Slovenian
  • Spanish
  • Swedish
  • Basque
  • Catalan
  • Galician
  • Scottish Gaelic
  • Welsh
  • Russian
  • Turkish
  • Kurdish
  • English (North American)
  • French
  • French (QuéBéCois)
  • Spanish
  • Portuguese (Brazilian)
  • Dutch
  • Quechua
  • Guarani
  • Aymara
  • Hindi
  • Tamil
  • Bengali
  • Punjabi
  • Urdu
  • Gujarati
  • Malayalam
  • Telugu
  • Marathi
  • Kannada
  • Pashto
  • Karen
  • Bahasa
  • Tagalog
  • Khmer (Cambodia)
  • Lao
  • Malay
  • Burmese (Myanmar)
  • Vietnamese
  • Thai
  • Kazakh
  • Turkman
  • Uzbek
  • Armenian
  • Tajik
  • Kirghiz
  • Mandarin
  • Cantonese
  • Korean
  • Hakka
  • Japanese
  • Mongolian
  • Tibetan
  • Arabic
  • Arabic (Egyptian)
  • Arabic (Gulf)
  • Farsi
  • Hebrew
  • Persian
  • French
  • Afrikaans
  • Swahili
  • French
  • Berber
  • Hausa
  • Yoruba

Some of the tools we use

How we are different

Domain-Expertise

Our domain expertise spans a wide range of sectors, including deep prowess in pharma and entertainment. Our subject matter expertise in delivering actionable insights to pharmaceutical companies and Life Sciences led to us being named a ‘Major Player’ in the IDC Marketscape report and we are widely recognised as a leader in pharma social media intelligence.

Skilled-Team

Our skilled team of analysts deliver expert insights in market positioning as an industry benchmark analysis on your competitors. With a deep understanding of the cultural context, local social media channels and with access to unique local datasets, our team can deliver local insights at a global scale.

Gloabl-Data

We have access to the best social listening, social media monitoring, audience and demographic analytics software. We have access to global and local data across online and social channels and industries, including public and private datasets. Using social listening, we gain a competitive overview from a global (or regional) perspective to identify key topics, themes, trends, and strengths and weaknesses.

we-go-beyond

We go beyond basic analysis to truly gain powerful insights into competitor analysis in service marketing and discover Key Opinion Leaders (KOL) profiling to monitor. With our human touch, intelligence and insight, our team of native social media experts excel.

scalable-growth

We work with your project team to make your strategic social listening efforts successful and scalable while boosting your return on investment, saving money and understanding which content works and why. Most of all, we ensure that you’re targeting the right audience.
Agile and scalable, we are able to meet your project needs and adapt to your timeframe, bringing the right team, tools and data as and when your business needs it.

How we are different

Domain expertise

Domain-Expertise

Our domain expertise spans a wide range of sectors, including deep prowess in pharma and entertainment. Our subject matter expertise in delivering actionable insights to pharmaceutical companies and Life Sciences led to us being named a ‘Major Player’ in the IDC Marketscape report and we are widely recognised as a leader in pharma social media intelligence.

Skilled team

Skilled-Team

Our skilled team of analysts deliver expert insights in market positioning as an industry benchmark analysis on your competitors. With a deep understanding of the cultural context, local social media channels and with access to unique local datasets, our team can deliver local insights at a global scale.

Global data

Gloabl-Data

We have access to the best social listening, social media monitoring, audience and demographic analytics software. We have access to global and local data across online and social channels and industries, including public and private datasets. Using social listening, we gain a competitive overview from a global (or regional) perspective to identify key topics, themes, trends, and strengths and weaknesses.

We go beyond

we-go-beyond

We go beyond basic analysis to truly gain powerful insights into competitor analysis in service marketing and discover Key Opinion Leaders (KOI) profiling to monitor. With our human touch, intelligence and insight, our team of native social media experts excel.

Agile & scalable

scalable-growth

We work with your project team to make your strategic social listening efforts successful and scalable while boosting your return on investment, saving money and understanding which content works and why. Most of all, we ensure that you’re targeting the right audience.
Agile and scalable, we are able to meet your project needs and adapt to your timeframe, bringing the right team, tools and data as and when your business needs it.

Contact us today to learn how we can help you make the right data-driven business decision through social intelligence.

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What our clients say about us

We’re proud to be working with a great variety of clients, ranging from early-stage startups to multinational corporations.

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