Headquartered in London, UK – we are a global business insights and intelligence agency providing expert multilingual Social Media Analysis to Agencies and Enterprise for better customer understanding.
We conduct Social Listening, Multilingual Social Media Monitoring and Social Media Analytics for global projects across all social listening tools, social platforms, channels and geographies.
Our Mission is to support Agencies and Enterprise in answering business questions and developing actionable customer insights globally. Our job is to make your strategic social listening efforts scalable and successful.
Our Social Listening Analysts work with your project team to extend your company’s language and analysis capabilities on a project or hourly basis.
Our executive team
With over 100 years of combined traditional and social research experience, our executive team are passionate about how clients leverage social data to transform their businesses.
CEO & CO-FOUNDER
Jackie is a Social Intelligence professional, with over 10+ years of experience in Digital Marketing and Social Media Strategy, Engagement and Analysis. She lives in London UK and has international experience, working on global Social Intelligence projects.
COO & CO-FOUNDER
Paul is a veteran of the SaaS technology space, serving as the commercial lead for numerous organisations, including IBM ecommerce and Visible.
GLOBAL HEAD OF INSIGHTS
Oliver has 15+ years experience as a research professional, including roles as head of social insight at Carat and Synthesio. He has worked closely on social insight projects with clients such as J&J, Nestle and Abbott.
With Convosphere’s 10 global offices and analysts residing in over 50 countries, Louise’s years of experience in International Development at John Lewis and Waitrose brings a steady hand to keeping the business organised, productive and continuously developing.
Our lead analysts
Convosphere’s team of 160 analysts are strategically managed by our regional team leaders.
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We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.