About us

Headquartered in London, UK – we are a global business insights and intelligence agency providing expert multilingual Social Media Analysis to Agencies and Enterprise for better customer understanding.

Our story

We conduct Social Listening, Multilingual Social Media Monitoring and Social Media Analytics for global projects across all social listening tools, social platforms, channels and geographies.

Our Mission is to support Agencies and Enterprise in answering business questions and developing actionable customer insights globally. Our job is to make your strategic social listening efforts scalable and successful.

Our Social Listening Analysts work with your project team to extend your company’s language and analysis capabilities on a project or hourly basis.

Our executive team

With over 100 years of combined traditional and social research experience, our executive team are passionate about how clients leverage social data to transform their businesses.

Jackie Cuyvers

CEO & CO-FOUNDER

Jackie is a Social Intelligence professional, with over 10+ years of experience in Digital Marketing and Social Media Strategy, Engagement and Analysis. She lives in London UK and has international experience, working on global Social Intelligence projects.

Paul Brothers

COO & CO-FOUNDER

Paul is a veteran of the SaaS technology space, serving as the commercial lead for numerous organisations, including IBM ecommerce and Visible.

Oliver Lewis

GLOBAL HEAD OF INSIGHTS

Oliver has 15+ years experience as a research professional, including roles as head of social insight at Carat and Synthesio. He has worked closely on social insight projects with clients such as J&J, Nestle and Abbott.

Louise Jones

OPERATIONS DIRECTOR

With Convosphere’s 10 global offices and analysts residing in over 50 countries, Louise’s years of experience in International Development at John Lewis and Waitrose brings a steady hand to keeping the business organised, productive and continuously developing.

Our lead analysts

Convosphere’s team of 160 analysts are strategically managed by our regional team leaders.

Tamara Lucas

Moa Wirde

Abhinab Bhanja

Natália Leão

Peter Chen

Mariko Suzuki

Loc Dao

Ulrike Schulz

Hannah Humpherson

Wonkyung Shin

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We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.

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