We conduct Social Listening, Multilingual Social Media Monitoring and Social Media Analytics for global projects across all social listening tools, social platforms, channels and geographies.
Our story
Our Mission is to support Agencies and Enterprise in answering business questions and developing actionable customer insights globally. Our job is to make your strategic social listening efforts scalable and successful.
Our Social Listening Analysts work with your project team to extend your company’s language and analysis capabilities on a project or hourly basis.
Our Executive Team
With over 100 years of combined traditional and social research experience, our executive team are passionate about how clients leverage social data to transform their businesses.
Jackie Cuyvers
CEO & CO-FOUNDER
Jackie is a Social Intelligence professional, with over 10+ years of experience in Digital Marketing and Social Media Strategy, Engagement and Analysis. She lives in London UK and has international experience, working on global Social Intelligence projects.
Paul Brothers
COO & CO-FOUNDER
Paul is a veteran of the SaaS technology space, serving as the commercial lead for numerous organisations, including IBM ecommerce and Visible.
Oliver Lewis
CHIEF INNOVATION OFFICER
Oliver has 20+ years experience as a research professional, including roles as Head of Social Insight at leading agencies and tool providers. He has worked closely with clients in a range of industries to develop bespoke solutions for their research needs and is constantly looking for new ways of leveraging data and technology most efficiently.
Louise Jones
OPERATIONS DIRECTOR
With Convosphere’s many international offices and analysts residing in over 50 countries, Louise’s years of experience in International Development at John Lewis and Waitrose brings a steady hand to keeping the business organised, productive and continuously developing.
Sam Flemming
Managing Director North America
A long-standing visionary in the social media research and intelligence industry, Sam founded the first social media research and intelligence firm in the Asia-Pacific. With over 20 years of experience working in China, the fastest and most innovative digital market in the world, Sam built strategic relationships with Fortune 500 firms as a trusted adviser, developing strong industry expertise in the auto, luxury fashion, infant and beauty categories.
Emily Sobol
SENIOR VICE PRESIDENT, RESEARCH & INSIGHTS
Emily is an industry veteran and early pioneer in social intelligence. In 2004, she commenced her digital research career at BuzzMetrics, which was later acquired by The Nielsen Group, forming part of its first UGC analysis team. Prior to joining Convosphere, Emily held the title of Vice President, Social Intelligence at Ipsos, where she helped build the firm’s social intelligence practice in North America.
Abhinab Bhanja
Head of Pharma Insights
Abhinab Bhanja has a wealth of experience in social media analytics in domains including life sciences. CPG, BFSI and technology. As Head of Insights (APAC) and Pharma (Global), he manages some of the company’s key accounts, supporting clients to help them make better decisions across the business, from R&D to comms strategies.
Alice Bresciani
Global Insights Director
With vast experience within insights and strategy, working for global creative and media agencies, Alice has an excellent understanding of clients’ needs, and of how to shape strong insight narratives to best answer them.
Our Marketing Team
Moa Wirde
Content Marketing Manager
Anna Favaro
Marketing Strategist
Our Lead Analysts
Convosphere’s team of 150 analysts are strategically managed by our regional team leaders.
Carolina Nazareth
Alba Rupérez
Wonkyung Shin
Mariko Suzuki
Loc Dao
Hannah Humpherson
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We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.
