We conduct Social Listening, Multilingual Social Media Monitoring and Social Media Analytics for global projects across all social listening tools, social platforms, channels and geographies.
Our Mission is to support Agencies and Enterprise in answering business questions and developing actionable customer insights globally. Our job is to make your strategic social listening efforts scalable and successful. Our Social Listening Analysts work with your project team to extend your company’s language and analysis capabilities on a project or hourly basis. With over 100 years of combined traditional and social research experience, our executive team are passionate about how clients leverage social data to transform their businesses. Jackie is a Social Intelligence professional, with over 10+ years of experience in Digital Marketing and Social Media Strategy, Engagement and Analysis. She lives in London UK and has international experience, working on global Social Intelligence projects. Paul is a veteran of the SaaS technology space, serving as the commercial lead for numerous organisations, including IBM ecommerce and Visible. Oliver has 15+ years experience as a research professional, including roles as head of social insight at Carat and Synthesio. He has worked closely on social insight projects with clients such as J&J, Nestle and Abbott. With Convosphere’s many international offices and analysts residing in over 50 countries, Louise’s years of experience in International Development at John Lewis and Waitrose brings a steady hand to keeping the business organised, productive and continuously developing. Sam is a long-standing visionary and practitioner in the social media research and intelligence industry, having founded the first social media research and intelligence firm in the Asia-Pacific. With over 20 years of experience in China for the fastest, most innovative digital market in the world, Sam built strategic relationships with Fortune 500 firms as a trusted adviser, developing strong industry expertise in the auto, luxury fashion, infant and beauty categories. Convosphere’s team of 160 analysts are strategically managed by our regional team leaders. We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.
Our story
Our Executive Team
Jackie Cuyvers
CEO & CO-FOUNDER
Paul Brothers
COO & CO-FOUNDER
Oliver Lewis
GLOBAL HEAD OF INSIGHTS
Louise Jones
OPERATIONS DIRECTOR
Sam Flemming
Managing Director North America
Our Marketing Team
Moa Wirde
Content Marketing Manager
Anna Favaro
Marketing Strategist
Our Lead Analysts
Alba Rupérez
Abhinab Bhanja
Natália Leão
Wonkyung Shin
Mariko Suzuki
Loc Dao
Hannah Humpherson
Ulrike Schulz
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