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About us

Headquartered in London, UK – we are a global business insights and intelligence agency providing expert multilingual Social Media Analysis to Agencies and Enterprise for better customer understanding.

Our story

We conduct Social Listening, Multilingual Social Media Monitoring and Social Media Analytics for global projects across all social listening tools, social platforms, channels and geographies.

Our Mission is to support Agencies and Enterprise in answering business questions and developing actionable customer insights globally. Our job is to make your strategic social listening efforts scalable and successful.

Our Social Listening Analysts work with your project team to extend your company’s language and analysis capabilities on a project or hourly basis.

Our Executive Team

With over 100 years of combined traditional and social research experience, our executive team are passionate about how clients leverage social data to transform their businesses.

Jackie Cuyvers


Jackie is a Social Intelligence professional, with over 10+ years of experience in Digital Marketing and Social Media Strategy, Engagement and Analysis. She lives in London UK and has international experience, working on global Social Intelligence projects.

Paul Brothers


Paul is a veteran of the SaaS technology space, serving as the commercial lead for numerous organisations, including IBM ecommerce and Visible.

Oliver Lewis


Oliver has 15+ years experience as a research professional, including roles as head of social insight at Carat and Synthesio. He has worked closely on social insight projects with clients such as J&J, Nestle and Abbott.

Louise Jones


With Convosphere’s many international offices and analysts residing in over 50 countries, Louise’s years of experience in International Development at John Lewis and Waitrose brings a steady hand to keeping the business organised, productive and continuously developing.

Portrait of Sam Flemming on About Us Page

Sam Flemming

Managing Director North America

Sam is a long-standing visionary and practitioner in the social media research and intelligence industry, having founded the first social media research and intelligence firm in the Asia-Pacific. With over 20 years of experience in China for the fastest, most innovative digital market in the world, Sam built strategic relationships with Fortune 500 firms as a trusted adviser, developing strong industry expertise in the auto, luxury fashion, infant and beauty categories.

Our Marketing Team

Portrait of Moa Wirde on About Us Page

Moa Wirde

Content Marketing Manager
Convosphere About Us Page

Anna Favaro

Marketing Strategist

Our Lead Analysts

Convosphere’s team of 160 analysts are strategically managed by our regional team leaders.

Alba Rupérez

Alba Rupérez

Abhinab Bhanja

Natália Leão

Wonkyung Shin

Mariko Suzuki

Loc Dao

Hannah Humpherson

Ulrike Schulz

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We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.

Get in touch

Our global insights team conducts social listening in over 70 languages to answer our clients’ most important business questions with actionable insights that deliver impact.

What We Do



Get in touch
UK +44 (0)203 8580235
US +1 332 6001419

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© 2022 Convosphere. All rights reserved. Convosphere LTD, Company number 09289425, 7 St John’s Road, Harrow, Middlesex, HA1 2EY. Registered in England and Wales.