Our Case Studies
We use a consultative approach to offer the best methodology, tools and team for deriving actionable insights from online content and conversations to answer our clients’ business questions. Here are some practical examples of our work and customer success stories. Click through on each project to download the case study.
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How we partnered up with two research agencies to facilitate a mixed-methods netnography project for multinational insurance company MAPFRE.
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How we helped a major global beverage company plan the creation of a social media presence across platforms and channels.
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How we helped an American luxury fashion label measure perception of its brand among Gen X, Gen Y ad Gen Z audiences in China.
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How we helped MAPFRE capture the true voice of their target customers by developing an agile research solution that integrated different research techniques.
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How we helped a laboratory equipment manufacturer develop customer personas to improve resonance with consumers in China, Korea and Japan.
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How we helped a skincare and beauty brand gain a complete overview of China’s grooming sector and its consumers.
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How we helped our technology client assess market opportunities in the education space across France, Germany and Japan.
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How we helped a CBD ecommerce platform develop and execute an effective and compliant social media marketing strategy.
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How our social listening helped a global fashion brand gain a deeper understanding of its position in the Chinese market.
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How we developed a tailored methodology to help MAPFRE’s HR department attract the right talent in their recruitment campaign.
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How we used thematic analysis, audience analysis and influencer networking to profile SIHF’s core and potential audiences to develop their fanbase.
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A global tobacco company needed to track consumer response to a competitor’s launch of an innovative new tobacco heating product in South Korea.
