Convosphere has worked with some of the world’s largest airlines and hospitality groups to help them better understand their customers and opportunities that sit within the industry.
The travel & hospitality industry is one of the most engaged communities globally, with eco-systems such as Tripadvisor and Lost Planet emerging as the go-to place for reviews and advice, social conversations that provide insight to your business and your competitors performance. Our analysts are experts in honing in on the area of interest of your business question i.e. pricing, after-care, accommodation, customer service, new location prospecting / launch.
We believe that our perspective of technology bundled with services will allow us to exploit the opportunities in machine learning and natural language processing to deliver immediate and real value to customers globally.