{"id":17279,"date":"2020-08-19T15:11:49","date_gmt":"2020-08-19T15:11:49","guid":{"rendered":"https:\/\/convosphere.dehosting.co.uk\/?page_id=17279"},"modified":"2024-05-22T07:58:38","modified_gmt":"2024-05-22T07:58:38","slug":"customer-journey-mapping","status":"publish","type":"page","link":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/","title":{"rendered":"Customer Journey Mapping"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row enable_gradient=&#8220;yes&#8220; css=&#8220;.vc_custom_1655456034483{padding-top: 30px !important;padding-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; gradient_bg=&#8220;-webkit-linear-gradient(65deg, rgb(0, 163, 178) 0%, rgb(39, 104, 158) 100%)&#8220; responsive_css=&#8220;padding_top_large:30px|padding_bottom_large:20px|padding_top_medium:30px|padding_bottom_medium:20px|padding_top_small:40px|padding_bottom_small:30px&#8220;][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-offset-1 vc_col-md-10&#8243; ca_duration=&#8220;1200&#8243; ca_delay=&#8220;150&#8243; ca_init_translate_y=&#8220;81&#8243; ca_init_rotate_z=&#8220;2&#8243; css=&#8220;.vc_custom_1655456328184{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}&#8220;]<style>.ld_fancy_heading_69da1e8f2ade4 h1{color:rgb(255, 255, 255);}.ld_fancy_heading_69da1e8f2ade4 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f2ade4\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left h1\" data-fittext=\"true\" data-fittext-options='{\"compressor\":0.5,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"35\"}' data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Customer Journey Mapping<\/span><\/h1><\/div><style>.ld_fancy_heading_69da1e8f2b58a p{font-size:21px;line-height:1.764em;color:rgba(255, 255, 255, 0.599);}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2b58a p {padding-top:0px !important; padding-bottom:0px !important;  }  } .ld_fancy_heading_69da1e8f2b58a p {margin-bottom:3em !important;  } .ld_fancy_heading_69da1e8f2b58a .lqd-highlight-inner{height:0.275em;bottom:0px;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2b58a p {padding-top:0px !important; padding-bottom:0px !important;  }  } .ld_fancy_heading_69da1e8f2b58a p {margin-bottom:3em !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f2b58a\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Social media is an integral source of information for people when deciding to purchase a product or service. The depth in which people discuss their purchases online also offers a fertile source of data for brands which, when structured in the correct manner, can deliver a granular customer journey map that helps you understand how people make decisions and at which point your brand or product falls out of the consideration set.<\/span><\/p><\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8220;yes&#8220; enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; css=&#8220;.vc_custom_1655750520406{padding-top: 40px !important;padding-bottom: 10px !important;}&#8220; ca_delay=&#8220;150&#8243; ca_init_translate_y=&#8220;43&#8243; ca_duration=&#8220;1200&#8243;][vc_column align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-offset-2 vc_col-md-8&#8243;]<style>.ld_fancy_heading_69da1e8f2ba39 h3{color:rgb(38, 105, 158);}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2ba39 h3 {margin-bottom:0.15em !important;  }  } .ld_fancy_heading_69da1e8f2ba39 .lqd-highlight-inner{height:0.275em;bottom:0px;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2ba39 h3 {margin-bottom:0.15em !important;  }  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f2ba39\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> We can help you to<\/span><\/h3><\/div><style>.ld_spacer_69da1e8f2bc61{height:10px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_69da1e8f2bc61\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_col-md-4&#8243;]<style>.ld_icon_box_69da1e8f2be0b .iconbox-icon-container{color:rgb(245, 99, 75);border-radius:px;}.ld_icon_box_69da1e8f2be0b .iconbox-icon-container i{background:-webkit-linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background:linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background-clip:text !important;-webkit-background-clip:text !important;text-fill-color:transparent !important;-webkit-text-fill-color:transparent !important;line-height:1.15em !important;}.ld_icon_box_69da1e8f2be0b h3{color:rgb(57, 185, 191);margin-bottom:px;}.ld_icon_box_69da1e8f2be0b:hover h3{color:rgb(57, 185, 191);}<\/style>\n<div class=\"iconbox iconbox-md iconbox-heading-sm iconbox-icon-image ld_icon_box_69da1e8f2be0b vc_custom_1656591963049\" id=\"ld_icon_box_69da1e8f2be0b\"  data-plugin-options='{\"color\":\"rgb(245, 99, 75):rgb(254, 148, 24)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><img decoding=\"async\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/06\/Bespoke-Journey-Maps.png\" class=\"liquid-image-icon\" \/><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t<h3 class=\"font-weight-bold\" >Identify Potential Touch Points<\/h3>\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_spacer_69da1e8f2c8b1{height:10px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_69da1e8f2c8b1\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_col-md-4&#8243;]<style>.ld_icon_box_69da1e8f2c9fc .iconbox-icon-container{color:rgb(245, 99, 75);border-radius:px;}.ld_icon_box_69da1e8f2c9fc .iconbox-icon-container i{background:-webkit-linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background:linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background-clip:text !important;-webkit-background-clip:text !important;text-fill-color:transparent !important;-webkit-text-fill-color:transparent !important;line-height:1.15em !important;}.ld_icon_box_69da1e8f2c9fc h3{color:rgb(57, 185, 191);margin-bottom:px;}.ld_icon_box_69da1e8f2c9fc:hover h3{color:rgb(57, 185, 191);}<\/style>\n<div class=\"iconbox iconbox-md iconbox-heading-sm iconbox-icon-image ld_icon_box_69da1e8f2c9fc vc_custom_1656591998486\" id=\"ld_icon_box_69da1e8f2c9fc\"  data-plugin-options='{\"color\":\"rgb(245, 99, 75):rgb(254, 148, 24)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><img decoding=\"async\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/06\/Real-Consumer-Data.png\" class=\"liquid-image-icon\" \/><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t<h3 class=\"font-weight-bold\" >Identify Pain Points and Unmet Needs<\/h3>\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_spacer_69da1e8f2cfaf{height:10px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_69da1e8f2cfaf\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_col-md-4&#8243;]<style>.ld_icon_box_69da1e8f2d0d1 .iconbox-icon-container{color:rgb(245, 99, 75);border-radius:px;}.ld_icon_box_69da1e8f2d0d1 .iconbox-icon-container i{background:-webkit-linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background:linear-gradient(to bottom right, rgb(245, 99, 75) 20%, rgb(254, 148, 24) 80%);background-clip:text !important;-webkit-background-clip:text !important;text-fill-color:transparent !important;-webkit-text-fill-color:transparent !important;line-height:1.15em !important;}.ld_icon_box_69da1e8f2d0d1 h3{color:rgb(57, 185, 191);margin-bottom:px;}.ld_icon_box_69da1e8f2d0d1:hover h3{color:rgb(57, 185, 191);}<\/style>\n<div class=\"iconbox iconbox-md iconbox-heading-sm iconbox-icon-image ld_icon_box_69da1e8f2d0d1 vc_custom_1656592033906\" id=\"ld_icon_box_69da1e8f2d0d1\"  data-plugin-options='{\"color\":\"rgb(245, 99, 75):rgb(254, 148, 24)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><img decoding=\"async\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/06\/Strategic-Analysis.png\" class=\"liquid-image-icon\" \/><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t<h3 class=\"font-weight-bold\" >Uncover Adoption Barriers<\/h3>\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_spacer_69da1e8f2d5fb{height:10px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_69da1e8f2d5fb\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8220;0&#8243; enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;1&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; responsive_css=&#8220;margin_top_large:0px|margin_bottom_large:0px|padding_top_large:0px|padding_bottom_large:0px|margin_top_medium:0px|margin_bottom_medium:0px|padding_top_medium:0px|padding_bottom_medium:0px&#8220; css=&#8220;.vc_custom_1655751580347{margin-top: 0px !important;margin-bottom: 0px !important;}&#8220; ca_duration=&#8220;1200&#8243;][vc_column align=&#8220;text-center&#8220;]<style>.ld_button_69da1e8f2d71f.btn-icon-solid .btn-icon{background:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f{background-color:rgb(57, 185, 191);border-color:rgb(57, 185, 191);color:rgb(255, 255, 255);font-size:20px !important;font-weight:bold !important;}.ld_button_69da1e8f2d71f:hover{background-color:rgb(255, 255, 255);border-color:rgb(255, 255, 255);color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f .btn-gradient-bg{background:-webkit-linear-gradient(to right, rgb(57, 185, 191) 0%, rgb(57, 185, 191) 100%);background:linear-gradient(to right, rgb(57, 185, 191) 0%, rgb(57, 185, 191) 100%);}.ld_button_69da1e8f2d71f .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(255, 255, 255) 0%, rgb(255, 255, 255) 100%);background:linear-gradient(to right, rgb(255, 255, 255) 0%, rgb(255, 255, 255) 100%);}.ld_button_69da1e8f2d71f .btn-gradient-border defs stop:first-child{stop-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f .btn-gradient-border defs stop:last-child{stop-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f.btn-bordered{border-color:rgb(57, 185, 191);}.ld_button_69da1e8f2d71f.btn-bordered:hover{border-color:rgb(57, 185, 191);}<\/style><a href=\"#customerJourMappingForm\" class=\"btn btn-solid btn-lg circle btn-bordered border-thick btn-bordered-gradient btn-gradient ld_button_69da1e8f2d71f\" data-localscroll=\"true\" data-localscroll-options=\"{&quot;scrollSpeed&quot;:&quot;200&quot;}\">\n\t<span>\n\t<span class=\"btn-gradient-bg\"><\/span>\t\n\t\t\t\t\t<span class=\"btn-txt\">Get in touch<\/span>\n\t\t\t\n\t\t<span class=\"btn-gradient-bg btn-gradient-bg-hover\"><\/span>\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xml:space=\"preserve\" class=\"btn-gradient-border\" width=\"100%\" height=\"100%\">\n\t\t\t      <defs>\n\t\t\t        <linearGradient id=\"svg-border-69da1e8f2da45\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\">\n\t\t\t          <stop offset=\"0%\" \/>\n\t\t\t          <stop offset=\"100%\" \/>\n\t\t\t        <\/linearGradient>\n\t\t\t      <\/defs>\n\t\t\t      <rect x=\"0.5\" y=\"0.5\" rx=\"17%\" ry=\"50%\" width=\"100%\" height=\"100%\" stroke=\"url(#svg-border-69da1e8f2da45)\"\/>\n\t\t\t    <\/svg>\t<\/span>\n<\/a>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8220;60px&#8220; css=&#8220;.vc_custom_1655720553957{padding-top: 20px !important;padding-bottom: 20px !important;}&#8220;]<style>.ld_fancy_heading_69da1e8f2dae5 h3{color:rgb(38, 105, 158);}.ld_fancy_heading_69da1e8f2dae5 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-center ld_fancy_heading_69da1e8f2dae5\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Customer Journey Mapping \u2013 our client success stories<\/span><\/h3><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8220;middle&#8220; enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; css=&#8220;.vc_custom_1597847023105{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f3f5f8 !important;}&#8220; ca_duration=&#8220;1200&#8243; ca_delay=&#8220;150&#8243; ca_init_translate_x=&#8220;-26&#8243;][vc_column offset=&#8220;vc_col-md-10&#8243; css=&#8220;.vc_custom_1597846575025{border-left-width: 2px !important;padding-left: 60px !important;border-left-color: #39b9bf !important;border-left-style: solid !important;border-radius: 1px !important;}&#8220;]<style>.ld_fancy_heading_69da1e8f2ea5b p{font-size:28px;line-height:1.764em;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2ea5b p {margin-right:15% !important;  }  } .ld_fancy_heading_69da1e8f2ea5b .lqd-highlight-inner{height:0.275em;bottom:0px;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f2ea5b p {margin-right:15% !important;  }  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f2ea5b\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> These customer journeys are not linear and there is no \u201cone size fits all\u201d solution. We produce bespoke, category or brand specific customer journey maps based on real consumer behavioural and attitudinal data.<\/span><\/p><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8220;middle&#8220; css=&#8220;.vc_custom_1597847385775{padding-top: 80px !important;}&#8220;][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; offset=&#8220;vc_col-md-6&#8243; responsive_css=&#8220;padding_right_medium:7%25&#8243; ca_duration=&#8220;1600&#8243; ca_delay=&#8220;160&#8243; ca_init_translate_y=&#8220;30&#8243;][vc_column_text css=&#8220;.vc_custom_1597847119003{margin-bottom: 1.5em !important;border-left-width: 2px !important;padding-right: 15% !important;padding-left: 7% !important;border-left-color: #39b9bf !important;border-left-style: solid !important;}&#8220;]<strong>Are you releasing a new product or service, or do you have a sticking point in the journey of your existing product or service? Using social listening tools, you can uncover actionable insights to help you make strategic data-driven decisions in the process of understanding the ways in which customers make decisions and the journeys they take. <\/strong>[\/vc_column_text][vc_empty_space height=&#8220;20px&#8220;][vc_column_text css=&#8220;.vc_custom_1597847123499{padding-right: 15% !important;}&#8220;]Every business benefits from a healthy sales pipeline and an understanding of the customer journey strategy, regardless of the industry or region your business is in. If you aren\u2019t fully aware or have an understanding of your customer journey, you most likely won\u2019t be approaching your key prospects in the right way or at the right time.[\/vc_column_text][vc_empty_space height=&#8220;20px&#8220;][\/vc_column][vc_column align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-offset-0 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_69da1e8f2ee8a\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f2ee8a\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_69da1e8f2f09b\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f2f09b\" data-shadow-style=\"4\" data-roundness=\"4\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" >\n\t\t\t<figure ><img decoding=\"async\" width=\"1500\" height=\"1000\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06001.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06001.jpg 1500w, https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06001-300x200.jpg 300w, https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06001-1024x683.jpg 1024w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1597847480762{padding-top: 20px !important;padding-bottom: 20px !important;}&#8220;][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row content_placement=&#8220;middle&#8220; css=&#8220;.vc_custom_1597847391752{padding-bottom: 80px !important;}&#8220;][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; offset=&#8220;vc_col-md-6&#8243; responsive_css=&#8220;padding_right_medium:7%25&#8243; ca_duration=&#8220;1600&#8243; ca_delay=&#8220;160&#8243; ca_init_translate_y=&#8220;30&#8243; el_class=&#8220;vc_col-sm-push-6&#8243;][vc_column_text css=&#8220;.vc_custom_1597847505749{margin-bottom: 1.5em !important;border-left-width: 2px !important;padding-left: 7% !important;border-left-color: #39b9bf !important;border-left-style: solid !important;}&#8220;]<strong>At Convosphere, our experienced insights analysts use customer journey analysis tools to create a customer journey map to improve our clients\u2019 communications and messaging strategies. We identify potential \u2018roadblocks\u2019 in the purchase decision-making process for your brand specifically and the wider category. We identify where people might be dropping out of the purchase journey and why. <\/strong>[\/vc_column_text][vc_empty_space height=&#8220;20px&#8220;][vc_column_text]We help you to understand the stages of your buyer journey, including awareness and the decision-making process when investing in your product. Once you have a clear understanding, you\u2019ll be able to reach your customers better than ever before and create a long-lasting and trusted impression.[\/vc_column_text][vc_empty_space height=&#8220;20px&#8220;][\/vc_column][vc_column align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-offset-0 vc_col-md-6&#8243; el_class=&#8220;vc_col-sm-pull-6&#8243;]<style>.ld_images_group_container_69da1e8f2fa05 {right:0px !important;  } .ld_images_group_container_69da1e8f2fa05 {margin-right:0px !important;  } @media (min-width: 992px) { .ld_images_group_container_69da1e8f2fa05 {margin-right:15% !important;  }  } <\/style><div id=\"ld_images_group_container_69da1e8f2fa05\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f2fa05\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_69da1e8f2fb65\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f2fb65\" data-shadow-style=\"4\" data-roundness=\"4\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" >\n\t\t\t<figure ><img decoding=\"async\" width=\"1500\" height=\"1000\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06047.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06047.jpg 1500w, https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06047-300x200.jpg 300w, https:\/\/convosphere.com\/wp-content\/uploads\/2022\/10\/MSP06047-1024x683.jpg 1024w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row enable_slideshow_bg=&#8220;yes&#8220; slideshow_effect=&#8220;scale&#8220; slideshow_images=&#8220;4190,4189,4188,4197,4187,4191,4192,4193,4194,4195,4198&#8243; css=&#8220;.vc_custom_1589546802313{padding-top: 150px !important;padding-bottom: 150px !important;background-color: #bcbcbc !important;}&#8220; slideshow_delay=&#8220;2000&#8243;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1597841947602{margin-top: -40px !important;padding-bottom: 60px !important;}&#8220;][vc_column css=&#8220;.vc_custom_1597842240772{padding-top: 60px !important;padding-right: 5% !important;padding-bottom: 50px !important;padding-left: 5% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 5px !important;}&#8220; gradient_bg_color=&#8220;-webkit-linear-gradient(65deg, rgb(0, 163, 178) 0%, rgb(39, 104, 158) 100%)&#8220;][vc_row_inner content_placement=&#8220;middle&#8220; el_class=&#8220;get-touch-sec&#8220;][vc_column_inner responsive_css=&#8220;padding_top_medium:5px&#8220; css=&#8220;.vc_custom_1655788936821{padding-top: 20px !important;}&#8220; el_id=&#8220;customerJourMappingForm&#8220;]<style>.ld_fancy_heading_69da1e8f30142 h3{font-size:34px;line-height:1.666em;letter-spacing:-0.025em;color:rgb(255, 255, 255);}.ld_fancy_heading_69da1e8f30142 h3 {padding-left:15px !important;  } .ld_fancy_heading_69da1e8f30142 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_69da1e8f30142 h3 {padding-left:15px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f30142\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Get in touch<\/span><\/h3><\/div><style>.ld_fancy_heading_69da1e8f303a3 p{font-size:20px;line-height:1.666em;letter-spacing:-0.025em;color:rgb(255, 255, 255);}.ld_fancy_heading_69da1e8f303a3 p {padding-left:15px !important;  } .ld_fancy_heading_69da1e8f303a3 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_69da1e8f303a3 p {padding-left:15px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f303a3\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Want to learn more about our Customer Journey Mapping? Contact us today.<\/span><\/p><\/div><style>.ld_cf7_69da1e8f30543 input,.ld_cf7_69da1e8f30543 textarea,.ld_cf7_69da1e8f30543 .ui-selectmenu-button{font-size:20px;font-weight:600;}.ld_cf7_69da1e8f30543 input[type=\"submit\"], .ld_cf7_69da1e8f30543 button[type=\"submit\"]{font-size:16px;font-weight:bold;background:rgb(255, 255, 255);color:rgb(38, 105, 158);border-color:rgb(57, 185, 191);}.ld_cf7_69da1e8f30543 input, .ld_cf7_69da1e8f30543 select, .ld_cf7_69da1e8f30543 textarea, .ld_cf7_69da1e8f30543 .ui-selectmenu-button{color:rgb(255, 255, 255);border-color:rgb(255, 255, 255);}.ld_cf7_69da1e8f30543 input[type=\"submit\"]:focus,.ld_cf7_69da1e8f30543 input[type=\"submit\"]:hover, .ld_cf7_69da1e8f30543 button[type=\"submit\"]:focus, .ld_cf7_69da1e8f30543 button[type=\"submit\"]:hover{background:rgb(255, 255, 255);}.ld_cf7_69da1e8f30543 input[type=\"submit\"]:hover, .ld_cf7_69da1e8f30543 button[type=\"submit\"]:hover{color:rgb(38, 105, 158);border-color:rgb(57, 185, 191);}<\/style><div id=\"ld_cf7_69da1e8f30543\" class=\"lqd-contact-form lqd-contact-form-inputs-sm lqd-contact-form-inputs-underlined lqd-contact-form-inputs-border-thick lqd-contact-form-button-md lqd-contact-form-button-circle ld_cf7_69da1e8f30543\">\n\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29026-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"29026\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/17279#wpcf7-f29026-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"29026\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29026-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"actionablecontactform\">\n\t<p><label class=\"labhead\"> Name <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><br \/>\n<label class=\"labhead\"> Email <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label class=\"labhead\"> Phone <span class=\"wpcf7-form-control-wrap\" data-name=\"tel-863\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-863\" \/><\/span><\/label><br \/>\n<label class=\"labhead\"> Company Name <span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span> <\/label><br \/>\n<label class=\"labhead\"> Best time to call <span class=\"wpcf7-form-control-wrap\" data-name=\"menu-758\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-758\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"9:00 AM\">9:00 AM<\/option><option value=\"10:00 AM\">10:00 AM<\/option><option value=\"11:00 AM\">11:00 AM<\/option><option value=\"12:00 PM\">12:00 PM<\/option><option value=\"01:00 PM\">01:00 PM<\/option><option value=\"02:00 PM\">02:00 PM<\/option><option value=\"03:00 PM\">03:00 PM<\/option><option value=\"04:00 PM\">04:00 PM<\/option><option value=\"05:00 PM\">05:00 PM<\/option><\/select><\/span><\/label><br \/>\n<label class=\"labhead\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner subbtn\" type=\"submit\" value=\"Send\" \/><\/label>\n\t<\/p>\n<\/div><input\n                    class=\"apbct_special_field apbct_email_id__wp_contact_form_7\"\n                    name=\"apbct__email_id__wp_contact_form_7\"\n                    aria-label=\"apbct__label_id__wp_contact_form_7\"\n                    type=\"text\" size=\"30\" maxlength=\"200\" autocomplete=\"off\"\n                    value=\"\"\n                \/><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"249\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8220;middle&#8220; css=&#8220;.vc_custom_1716364714349{padding-top: 40px !important;padding-bottom: 100px !important;}&#8220; el_class=&#8220;sc-journey&#8220;][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; offset=&#8220;vc_col-md-6&#8243; ca_duration=&#8220;1200&#8243; ca_delay=&#8220;120&#8243; ca_init_translate_x=&#8220;-37&#8243;]<style>.ld_fancy_heading_69da1e8f369df h2{font-size:40px;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f369df h2 {padding-right:25% !important;  }  } .ld_fancy_heading_69da1e8f369df .lqd-highlight-inner{height:0.275em;bottom:0px;}@media (min-width: 992px) { .ld_fancy_heading_69da1e8f369df h2 {padding-right:25% !important;  }  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f369df\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Strategic customer journey analysis<\/span><\/h2><\/div>[vc_column_text css=&#8220;.vc_custom_1597847695114{padding-right: 25% !important;}&#8220;]Our customer journey mapping service enables you to focus on predicting and influencing the behaviour of your customers. With every ad campaign, email campaign and landing page you publish, you should be persuading your audience to take a step along the journey.<\/p>\n<p>Customer journey analysis enables you to understand how your customers are likely to purchase your product and the touchpoints they may have along the way. This can allow you to predict what potential frustrations may lead some audiences away from your product and help you to optimise and streamline the overall conversion process.[\/vc_column_text][vc_empty_space height=&#8220;20px&#8220;][vc_column_text css=&#8220;.vc_custom_1597849989555{margin-right: 15% !important;padding-top: 5% !important;padding-right: 5% !important;padding-bottom: 5% !important;padding-left: 5% !important;background-color: #f3f5f8 !important;}&#8220;]Our customer journey mapping tool maps out the buyer journey to reveal essential consumer insights on behaviour patterns throughout the buying cycle from the very first interaction, including emotions, experiences and deciding factors which influence a purchase.[\/vc_column_text]<style>.ld_spacer_69da1e8f36b66{height:32px;}<\/style>\n<div class=\"ld-empty-space vc_hidden-md vc_hidden-lg ld_spacer_69da1e8f36b66\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8220;vc_col-md-6&#8243;]<div id=\"ld_images_group_container_69da1e8f36c96\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f36c96\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<style>@media (min-width: 992px) { .ld_images_group_element_69da1e8f36e04 {margin-right:-110% !important;  }  } <\/style><div id=\"ld_images_group_element_69da1e8f36e04\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f36e04\" data-shadow-style=\"4\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" >\n\t\t\t<figure ><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/you-x-ventures-Oalh2MojUuk-unsplash.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/you-x-ventures-Oalh2MojUuk-unsplash.jpg 1024w, https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/you-x-ventures-Oalh2MojUuk-unsplash-300x200.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1597849613962{padding-top: 100px !important;padding-bottom: 50px !important;background-color: #f3f5f8 !important;}&#8220;][vc_column offset=&#8220;vc_col-md-6 vc_hidden-sm vc_hidden-xs&#8220;]<div id=\"ld_images_group_container_69da1e8f3729e\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f3729e\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<style>@media (min-width: 992px) { .ld_images_group_element_69da1e8f373eb {margin-left:-80% !important;  }  } <\/style><div id=\"ld_images_group_element_69da1e8f373eb\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f373eb\" data-shadow-style=\"4\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" >\n\t\t\t<figure ><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash.jpg 1024w, https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; offset=&#8220;vc_col-md-6&#8243; ca_duration=&#8220;1200&#8243; ca_delay=&#8220;120&#8243; ca_init_translate_x=&#8220;-37&#8243;]<style>.ld_fancy_heading_69da1e8f377b4 h2{font-size:40px;}.ld_fancy_heading_69da1e8f377b4 h2 {padding-left:5% !important;  } .ld_fancy_heading_69da1e8f377b4 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_69da1e8f377b4 h2 {padding-left:5% !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f377b4\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Overcome your customer journey barriers<\/span><\/h2><\/div>[vc_column_text css=&#8220;.vc_custom_1601029927474{padding-left: 5% !important;}&#8220;]Social listening offers the advantage of gaining insights into the consumer decision making process. Customer journey mapping not only provides insights into the expectations of your customers in the customer decision-making process, but it also helps you create a customer experience that encourages consumers to reach the endpoint of the journey to make a purchase.<\/p>\n<p>If there are any conflicting barriers that prevent your customers from making a purchase, this will become clear after identifying the customer journey mapping. Understanding these barriers will make it clearer how to overcome them. After all, your customer is the most important piece of the journey, so putting yourself in your customer\u2019s shoes will allow you to get to know your product and understand each step of the journey.<\/p>\n<p>When you overcome these barriers and create a tailored and meaningful experience for your audience, you\u2019ll be influencing them in the decision-making process and pushing them to move to the next step of the journey.[\/vc_column_text]<style>.ld_spacer_69da1e8f378f9{height:32px;}<\/style>\n<div class=\"ld-empty-space vc_hidden-md vc_hidden-lg ld_spacer_69da1e8f378f9\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8220;vc_hidden-lg vc_hidden-md&#8220;]<div id=\"ld_images_group_container_69da1e8f379e7\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f379e7\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<style>@media (min-width: 992px) { .ld_images_group_element_69da1e8f37b04 {margin-left:-110% !important;  }  } <\/style><div id=\"ld_images_group_element_69da1e8f37b04\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f37b04\" data-shadow-style=\"4\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\" data-reveal=\"true\" data-reveal-options='{\"direction\":\"lr\",\"bgcolor\":\"\",\"delay\":\"\"}'>\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" >\n\t\t\t<figure ><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash.jpg 1024w, https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/mimi-thian-lp1AKIUV3yo-unsplash-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][vc_column css=&#8220;.vc_custom_1597844060918{margin-top: -120px !important;}&#8220;][vc_column_text css=&#8220;.vc_custom_1597849588528{padding-top: 5% !important;padding-right: 5% !important;padding-bottom: 5% !important;padding-left: 5% !important;background-color: #ffffff !important;}&#8220;]Businesses with the most effective marketing campaigns use customer journey path analysis to create a well-targeted and relevant marketing campaign.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1601029965509{padding-top: 50px !important;padding-bottom: 80px !important;background-color: #f3f5f8 !important;}&#8220; responsive_css=&#8220;padding_top_medium:300px|padding_bottom_medium:80px&#8220;][vc_column enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; offset=&#8220;vc_col-md-6&#8243; ca_duration=&#8220;1800&#8243; ca_init_translate_x=&#8220;-35&#8243; ca_delay=&#8220;180&#8243; ca_init_rotate_z=&#8220;1&#8243; css=&#8220;.vc_custom_1597849811554{margin-top: -100px !important;}&#8220; responsive_css=&#8220;margin_top_medium:-220px&#8220;]<style>.ld_fancy_heading_69da1e8f37ce5 h3{font-size:28px;background:rgb(255, 255, 255);}.ld_fancy_heading_69da1e8f37ce5 h3 {padding-top:7% !important; padding-right:7% !important; padding-bottom:7% !important; padding-left:7% !important;  } .ld_fancy_heading_69da1e8f37ce5 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_69da1e8f37ce5 h3 {padding-top:7% !important; padding-right:7% !important; padding-bottom:7% !important; padding-left:7% !important;  } <\/style><div class=\"ld-fancy-heading ld-fh-has-fill ld_fancy_heading_69da1e8f37ce5\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> <span style=\"font-weight: 400\">Using social insights to produce a customer journey map enables you to:<\/span><\/span><\/h3><\/div>[\/vc_column][vc_column offset=&#8220;vc_col-md-6&#8243;]<div id=\"ld_images_group_container_69da1e8f37e7e\" class=\"liquid-img-group-container ld_images_group_container_69da1e8f37e7e\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<style>@media (min-width: 992px) { .ld_images_group_element_69da1e8f37fad {left:-40% !important;  }  } <\/style><div id=\"ld_images_group_element_69da1e8f37fad\" class=\"liquid-img-group-single ld_images_group_element_69da1e8f37fad\" data-roundness=\"6\" data-reveal=\"true\" data-reveal-options='{\"direction\":\"rl\",\"bgcolor\":\"\",\"delay\":\"\"}'>\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateY\":32}' data-parallax-to='{\"translateY\":-33}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/bk-image-general.jpg\" srcset=\"https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/bk-image-general-300x200.jpg 300w, https:\/\/convosphere.com\/wp-content\/uploads\/2020\/09\/bk-image-general.jpg 900w\" class=\"\" alt=\"\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[vc_row_inner][vc_column_inner parallax=&#8220;yes&#8220; scale_from_x=&#8220;1&#8243; scale_from_y=&#8220;1&#8243; scale_from_z=&#8220;1&#8243; from_opacity=&#8220;1&#8243; scale_to_x=&#8220;1&#8243; scale_to_y=&#8220;1&#8243; scale_to_z=&#8220;1&#8243; to_opacity=&#8220;1&#8243; enable_column_shadowbox=&#8220;yes&#8220; responsive_css=&#8220;margin_top_medium:-130%25|padding_left_medium:12%25&#8243; offset=&#8220;vc_col-md-offset-2 vc_col-md-10&#8243; css=&#8220;.vc_custom_1597849462312{padding-top: 35px !important;padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;}&#8220; column_box_shadow=&#8220;%5B%7B%22x_offset%22%3A%220%22%2C%22y_offset%22%3A%222px%22%2C%22blur_radius%22%3A%2214px%22%2C%22shadow_color%22%3A%22rgba(0%2C%200%2C%200%2C%200.082)%22%7D%5D&#8220; translate_from_y=&#8220;-1&#8243; translate_to_y=&#8220;32&#8243;]<style>.ld_icon_box_69da1e8f3893d .iconbox-icon-container{width:20px !important;height:20px !important;border-radius:px;}.ld_icon_box_69da1e8f3893d h3{margin-bottom:px;font-size:16px;}<\/style>\n<div class=\"iconbox iconbox-inline iconbox-circle iconbox-xs ld_icon_box_69da1e8f3893d\" id=\"ld_icon_box_69da1e8f3893d\"   >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"icon-ion-ios-checkmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3 class=\"font-weight-normal\" >Generate a granular understanding of how people proceed through a non-linear buying journey<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_69da1e8f38d63 .iconbox-icon-container{width:20px !important;height:20px !important;border-radius:px;}.ld_icon_box_69da1e8f38d63 h3{margin-bottom:px;font-size:16px;}<\/style>\n<div class=\"iconbox iconbox-inline iconbox-circle iconbox-xs ld_icon_box_69da1e8f38d63\" id=\"ld_icon_box_69da1e8f38d63\"   >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"icon-ion-ios-checkmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3 class=\"font-weight-normal\" >Isolate the pain-points along the way<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_69da1e8f391e1 .iconbox-icon-container{width:20px !important;height:20px !important;border-radius:px;}.ld_icon_box_69da1e8f391e1 h3{margin-bottom:px;font-size:16px;}<\/style>\n<div class=\"iconbox iconbox-inline iconbox-circle iconbox-xs ld_icon_box_69da1e8f391e1\" id=\"ld_icon_box_69da1e8f391e1\"   >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"icon-ion-ios-checkmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3 class=\"font-weight-normal\" >Identify where your brand is over or under-performing at each stage and why<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_69da1e8f39459 .iconbox-icon-container{width:20px !important;height:20px !important;border-radius:px;}.ld_icon_box_69da1e8f39459 h3{margin-bottom:px;font-size:16px;}<\/style>\n<div class=\"iconbox iconbox-inline iconbox-circle iconbox-xs ld_icon_box_69da1e8f39459\" id=\"ld_icon_box_69da1e8f39459\"   >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"icon-ion-ios-checkmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3 class=\"font-weight-normal\" >Measure your competitors\u2019 performance and identify the mechanisms or attributes that give them advantage<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row enable_content_animation=&#8220;yes&#8220; ca_init_scale_x=&#8220;1&#8243; ca_init_scale_y=&#8220;1&#8243; ca_init_scale_z=&#8220;1&#8243; ca_init_opacity=&#8220;0&#8243; ca_an_scale_x=&#8220;1&#8243; ca_an_scale_y=&#8220;1&#8243; ca_an_scale_z=&#8220;1&#8243; ca_an_opacity=&#8220;1&#8243; css=&#8220;.vc_custom_1590763534215{margin-top: -40px !important;padding-bottom: 60px !important;}&#8220; ca_duration=&#8220;1200&#8243; ca_init_translate_y=&#8220;50&#8243; ca_init_rotate_x=&#8220;-85&#8243; ca_init_translate_z=&#8220;-151&#8243;][vc_column css=&#8220;.vc_custom_1597844769674{padding-top: 60px !important;padding-right: 5% !important;padding-bottom: 50px !important;padding-left: 5% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 5px !important;}&#8220; gradient_bg_color=&#8220;-webkit-linear-gradient(65deg, rgb(0, 163, 178) 0%, rgb(39, 104, 158) 100%)&#8220;][vc_row_inner content_placement=&#8220;middle&#8220;][vc_column_inner width=&#8220;5\/6&#8243; align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-6 vc_col-sm-offset-1&#8243; responsive_align=&#8220;text-md-left&#8220;]<style>.ld_fancy_heading_69da1e8f395e3 p{font-size:21px;line-height:1.666em;letter-spacing:-0.025em;color:rgb(255, 255, 255);}.ld_fancy_heading_69da1e8f395e3 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_69da1e8f395e3\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> To learn more about our customer journey mapping processes and how they can help you make strategic decisions, please get in touch today to receive further information.<\/span><\/p><\/div>[\/vc_column_inner][vc_column_inner align=&#8220;text-center&#8220; offset=&#8220;vc_col-md-offset-1 vc_col-md-4&#8243; responsive_css=&#8220;padding_top_medium:5px&#8220; css=&#8220;.vc_custom_1601029848453{padding-top: 20px !important;}&#8220;]<style>.ld_button_69da1e8f3991d.btn-icon-solid .btn-icon{background:rgb(255, 255, 255);}.ld_button_69da1e8f3991d.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(255, 255, 255);}.ld_button_69da1e8f3991d.btn-icon-solid:hover .btn-icon{background:rgb(255, 255, 255);}.ld_button_69da1e8f3991d{color:rgb(255, 255, 255);border-color:rgb(255, 255, 255);font-size:16px !important;box-shadow:0px 0px 30px 5px rgba(11,10,63,0.06);}.ld_button_69da1e8f3991d:hover{background-color:rgb(255, 255, 255);border-color:rgb(255, 255, 255);color:#0b1c47;}.ld_button_69da1e8f3991d .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(255, 255, 255) 0%, rgb(255, 255, 255) 100%);background:linear-gradient(to right, rgb(255, 255, 255) 0%, rgb(255, 255, 255) 100%);}.ld_button_69da1e8f3991d:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(255, 255, 255);}.ld_button_69da1e8f3991d:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(255, 255, 255);}<\/style><a href=\"\/contact-us-for-global-insights\/\" class=\"btn btn-default circle btn-bordered border-thin ld_button_69da1e8f3991d\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Get in touch<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n<\/a>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row enable_gradient=&#8220;yes&#8220; css=&#8220;.vc_custom_1655456034483{padding-top: 30px !important;padding-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; gradient_bg=&#8220;-webkit-linear-gradient(65deg, rgb(0,&#8230;<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-17279","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Convosphere | Customer Journey Mapping &amp; Strategic Analysis<\/title>\n<meta name=\"description\" content=\"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages\/17279\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Convosphere | Customer Journey Mapping &amp; Strategic Analysis\" \/>\n<meta property=\"og:description\" content=\"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/convosphere.com\/de\/customer-journey-mapping\/\" \/>\n<meta property=\"og:site_name\" content=\"Convosphere\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/convosphere\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-22T07:58:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@convosphere\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"7\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/customer-journey-mapping\\\/\",\"url\":\"https:\\\/\\\/convosphere.com\\\/de\\\/customer-journey-mapping\\\/\",\"name\":\"Convosphere | Customer Journey Mapping & Strategic Analysis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#website\"},\"datePublished\":\"2020-08-19T15:11:49+00:00\",\"dateModified\":\"2024-05-22T07:58:38+00:00\",\"description\":\"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/customer-journey-mapping\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/convosphere.com\\\/de\\\/customer-journey-mapping\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/customer-journey-mapping\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/convosphere.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Journey Mapping\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/convosphere.com\\\/de\\\/\",\"name\":\"Convosphere\",\"description\":\"Through human-led social media data analysis in 100+ languages, we deliver deep cultural insights that bring our global clients closer to local audiences.\",\"publisher\":{\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/convosphere.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#organization\",\"name\":\"Convosphere\",\"url\":\"https:\\\/\\\/convosphere.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/convosphere.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Regular-final-logo-e1628097587633.jpg\",\"contentUrl\":\"https:\\\/\\\/convosphere.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Regular-final-logo-e1628097587633.jpg\",\"width\":500,\"height\":500,\"caption\":\"Convosphere\"},\"image\":{\"@id\":\"https:\\\/\\\/convosphere.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/convosphere\\\/\",\"https:\\\/\\\/x.com\\\/convosphere\",\"https:\\\/\\\/www.instagram.com\\\/convosphere\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/convosphere-limited\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Convosphere | Customer Journey Mapping & Strategic Analysis","description":"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages\/17279\/","og_locale":"de_DE","og_type":"article","og_title":"Convosphere | Customer Journey Mapping & Strategic Analysis","og_description":"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.","og_url":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/","og_site_name":"Convosphere","article_publisher":"https:\/\/www.facebook.com\/convosphere\/","article_modified_time":"2024-05-22T07:58:38+00:00","twitter_card":"summary_large_image","twitter_site":"@convosphere","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"7\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/","url":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/","name":"Convosphere | Customer Journey Mapping & Strategic Analysis","isPartOf":{"@id":"https:\/\/convosphere.com\/de\/#website"},"datePublished":"2020-08-19T15:11:49+00:00","dateModified":"2024-05-22T07:58:38+00:00","description":"We produce bespoke, category or brandspecific customer journey maps based on real consume rbehavioural and attitudinal data.","breadcrumb":{"@id":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/convosphere.com\/de\/customer-journey-mapping\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/convosphere.com\/de\/customer-journey-mapping\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/convosphere.com\/de\/"},{"@type":"ListItem","position":2,"name":"Customer Journey Mapping"}]},{"@type":"WebSite","@id":"https:\/\/convosphere.com\/de\/#website","url":"https:\/\/convosphere.com\/de\/","name":"Convosphere","description":"Through human-led social media data analysis in 100+ languages, we deliver deep cultural insights that bring our global clients closer to local audiences.","publisher":{"@id":"https:\/\/convosphere.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/convosphere.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/convosphere.com\/de\/#organization","name":"Convosphere","url":"https:\/\/convosphere.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/convosphere.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/convosphere.com\/wp-content\/uploads\/2021\/08\/Regular-final-logo-e1628097587633.jpg","contentUrl":"https:\/\/convosphere.com\/wp-content\/uploads\/2021\/08\/Regular-final-logo-e1628097587633.jpg","width":500,"height":500,"caption":"Convosphere"},"image":{"@id":"https:\/\/convosphere.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/convosphere\/","https:\/\/x.com\/convosphere","https:\/\/www.instagram.com\/convosphere\/","https:\/\/www.linkedin.com\/company\/convosphere-limited\/"]}]}},"_links":{"self":[{"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages\/17279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/comments?post=17279"}],"version-history":[{"count":108,"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages\/17279\/revisions"}],"predecessor-version":[{"id":38756,"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/pages\/17279\/revisions\/38756"}],"wp:attachment":[{"href":"https:\/\/convosphere.com\/de\/wp-json\/wp\/v2\/media?parent=17279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}